Sadly I can’t go to EDC anymore and I’ve been trying to get in touch with front gate tickets for my EDC refund on my tickets and they’re impossible to get ahold of!! The phone line is “no longer in use”, and email is “no longer being monitored”. The only thing I could do was fill out a form online and they’re taking forever to get back to me (over a week). I need to cancel my tickets before the last payment is due in April and I’m sweating bc it’s coming up quickly.
I see these types of messages on Facebook groups and forums every day, so I decided to make a detailed guide on how to get your EDC refund in 2022.
What does the Refund Policy for Electric Daisy Carnival say?
According to Front Gate Tickets’ official website, they don’t give out refunds if the event is happening. All the tickets purchased through them are final and they will not refund the amount under any circumstances.
Only if the EDC is cancelled or postponed, they will be able to make arrangements to offer a refund or provide you with an exchange ticket.
How to Get EDC Refund in 2022
If you purchased an EDC ticket and want a refund, there’s nothing much you can do because they have a strict no refund policy. But here are some tricks that work and will help you get your money back.
- Turn off your card 2 days before the payment goes through and keep it off for about 5 days. It will default as non-payment and your ticket will be refunded.
- The second option is to tell them that you want to default on your plan. This way, they will provide you with a refund minus $60, which is better than taking a complete loss.
- The last option is that if you have your tickets on lawaway, and you manage to cancel the ticket before the final payment, you will receive a refund on it.
Check out our article on How to Register EDC wristband if you are confused about the registration process.
What Are the Other Options instead of refunding?
There is a good number of chances that you will not get your money back even after following the above steps, so here are a few things that you can do to recover your money:
1. Sell Them on Facebook Groups
Sell your tickets at EDC Facebook groups. You can either sell them for a small profit or sell them at the buying rate at FB groups like EDC 2022, Sell EDC tickets, etc.
2. Sell Them Through This Mobile App
There is an app called Radiate that lets you sell your tickets. It is a raver app where you can find people that would purchase your tickets.
3. Sell It Through Reddit
There is a subreddit called r/electricdaisycarnival where people can sell their tickets.
How to Refund EDC Tickets Insurance
The insurance is only for health matters and travel issues during the festival week. These conditions are clearly written on the terms and conditions of the EDC Tickets Insurance.
The insurance says usually it takes like a week to review your claim but then they said they are busy so it will take up to 30 days before they are able to review your claim.
EDC Front Gate Contact Info
You can open a ticket for all your ticket queries at https://frontgate.zendesk.com/hc/en-us/requests/new
Or you can also mail them at [email protected]
Refund EDC Shuttle Passes
Unfortunately, you cant even get a refund for your Shuttle Passes, so reselling them is a better option. Or you can try the steps mentioned above.
EDC Refund Window
As stated in the official email, the EDC refund window is up to May 1st.
If you are wondering which is the greatest music festival of all time, check out our post on EDC vs Coachella.
How to know your EDC Refund Status
If you manage to cancel your tickets before the payment, you will be able to see the refund status in the account of your ticket provider.
If you are still having trouble with your EDC refund status, you can also use call their customer service at the above-mentioned contact info or call your bank directly to check the status.
Note: The refund status is not available if you are using Lawaway.
When will I get my Money Back
3 to 5 business days after the cancellation date, you will be able to see the refund status on the ticket provider’s website.
What to Expect After Cancelling Your Tickets
When you cancel your tickets, the money will be refunded to your credit card.
The refund will be in the form of the ticket amount less the $60 processing fee.
How Much Can I Refund?
You can refund up to the amount that you paid for the ticket.
Is There a Fee for Refund?
Yes, there is a $60 fee for the refund.
Can I Get a Refund if I Want to Change the Date on my Tickets?
In this case, you can’t get a refund. If you want to change the date, you will have to pay for the ticket again.
How Will I Get My Refund?
You will get your refund in the form of the ticket amount less the $60 processing fee. The money will be refunded to your credit card.
Can I Cancel My Tickets and Receive a Refund on the Last day?
No, Front gate staff usually needs a week to process cases like these.
In conclusion, I hope that you found this article on EDC refund useful and that it helped you in some way. Feel free to share it with your friends and family, as they may also find it helpful.